Customer Testimonials
its all good
Quick & easy. Never been in & out a dealership that fast! Thanks Oscar & Dylan!
I arrived very early for my routine service appointment, and my scheduled service tech (Ty) was not available. This was NOT concerning to me. A service tech named Robert took charge and checked me in and out without issue. The process was seam less and I found Robert to be understanding, professional, courteous and friendly. My experience today at the dealership was consistent with my previous service visits. Thank you!
Great service
Mr. Humberto was so great at meeting my needs and helping me get the car I wanted. Everyone there worked with me every step of the way and I am thankful.
Madi was great! He was very helpful and straightforward. Would definitely recommend him to anyone looking for a vehicle.
Everything always goes well. Do my dealing with Michael Macdonald, gets me in and out quickly!
Was completely satisfied with my experience at Eldorado Chevy, from the moment I pulled into the service bay to when I left, my visit was a pleasant, professional and expedient. Lucas was helpful and got me on the road in a very short time. Thank you.
Salesman made the process simple.
Greeted as soon as I pulled up and by Dale. Had a great service advisor Robert. Everything was handled quickly and very professional.
My service didn't take long
Brad Fales Sales Consultant made buying our pickup a pleasure. He's very honest. He made us feel good about our new purchase! Thank you Brad! I highly recommend you use Brad!
Thorough and quick once the car became available. Dylan was great
easy nice waiting area
This is my second experience with the service department and I am very pleased with the service provided.
2nd vehicle bought here. Will probably do it again. great truck, great company, great people
Maxi is an excellent salesman. Enjoy doing business with him and refer people to him
A.B Brown was our salesman and he was very courteous and patient. The credit/finance team worked hard to get me the best deal and I am so happy to now be an owner of a new Chevy Blazer. Thank you El Dorado Chevrolet!
Great service, friendly staff, waiting area was nice had some ammenties like a barber shop
Fast, friendly service. Robert Moreland used his cell to help me plan out the fastest way to drop Off and reclaim my car.
Madi did a great job securing the vehicle we wanted and delivered it as promised.
I’ve never had a problem
they did A great job
Personal was very nice and got everything done
Jim Aldridge is the best! I had to get a car sooner than I thought I would need one. I told Jim what I needed: Jim delivered the following day. Along with Brandon who helped me in the finance office, they made this my best car buying experience. Keep up the great work. I cannot thank y’all enough for your help.
Mike McDonald did an excellent job of keeping me informed about the progress being made on repairing my car. The mechanic did a great job - the air conditioning works great and the car runs smoothly again. I'm thrilled.
The greeting is excellent and working done is good
They got me in very quickly and out quickly. And the work they did was very professional.
David Perry was awesome to talk with and he helped me get an awesome deal on the truck! Byron in Finance was also great to talk with while signing all the paperwork.
Nice and friendly staff.
Paul had my car in and out in no time!!!
I used the body shop for the repair of my son's Ram truck which was rear-ended. I was pleased with the communication throughout the process, the time taken to respond to my questions, and the work performed was excellent.
Fast and friendly staff.
it was a wonderful experience my service guy Mike was very professional and knowledgeable, he know exactly what my truck required. If you are looking for the best profession Salesman ever, Go check Maury Burnett out you want be disappointed. Always keep it 100. 🙂
Good service.
Robert Moreland and El Dorado Chevrolet's customer service is the very best. We love having both of our Chevys serviced there. You guys rock.
All thanks to God Almighty for bringing a reliable woman like Mrs Anita Crypto Fx. At first when I started seeing posts about her I thought she was like other fraudsters but I decided to give her a trial with $1000 as my start up capital to see if I can trust her and to my greatest surprise I received my payment when it was due for withdrawal, not just once but repeatedly so I highly manager. Contact her now directly on these her WhatsApp +12133736954 Email: [email protected]
Can not speak for the service department but here at Eldorsdo the teams I have dealt with are amazing. Todd in parts has gone through endless phone calls, hunts and finding discontinued amd hard to find parts for my 2007 Corvette during its rebuild process and always goes above and beyond to help. The rest of the parts team is also very knowledgeable and find what you need. Even when my shop was in Fort Worth we still used Todd over any other dealership closer. The sales department is great. Even though I ended up not purchasing a car through them, ...
Robert was great. Very helpful and kept me updated on my vehicles completion. Great experience. .
Mike McDonald is always extremely helpful and works quickly.
Service was excellent. People were supurb! No issues at all for my first service! Thanks Again!!
Brad Fales and the team at El Dorado Chevrolet did a great job of working with us to find a great truck at a great price. We had a pleasant experience!
Everyone was straight forward. Not you usual back and forth with the used car salesman routine. Everyone was very professional and they will have our business going forward.
Customer service was great when we went to get our first oil change.
Adrian was great told him what I wanted/needed in a truck did the online application the truck was ready when I arrived.
Very nice and easy to deal with
Reps were patient, knowledgeable, and eager to give me exactly what I wanted.
Good
Madi is professional and easy to get along with.
Set an appointment for oil change. Work was completed in a timely manor.
Mr. Blil was very knowledgeable and responded to all questions about the Colorado truck that I was interested. He spent a lot of his time to assure that I got the truck that was best for me. I will definitely return to El dorado Chevrolet.
Good experience. Great coffee.
Everything with service was exceptional!!! I was contacted by a salesman that said he wanted to buy my truck. I picked out a new 3/4 ton Z71 to learn the yall were charging 7k to 10k above window sticker. Called Sherman Chevrolet and Classic in Denison. Sale pending.....
We recently bought a Mazda CX-9 & we’re extremely pleased with the entire buying process. Starting with Tony “Capt” Piatti our sales person he was very knowledgeable & very accommodating just a great guy! The entire Eldorado Chevrolet/Mazda staff was great we had a great experience would highly recommend them!
Stephen was amazing. even though I asked way to many questions, he answered them all in a timely manner and was respectful. Thanks for all yall did.
always exceeds my expectations
Service consultant was Robert Moreland. Very personable. Responsive to questions and comments. Provided estimate of time for the service. Service performed in less time than expected. Service at payment congenial and quick. Very good experience overall.
Lucas and the diesel team do an amazing job and always seem to be fair and honest
All Good
Nice people here. Dropped my van off for warranty work on my transmission. Hope they do a good job. Warning!!! It turned out to be a big mistake. Do Not Come here!
Loved our salesman he was awesome but that crapy onstar that came with my car is a rip off they stole money out of my account never again would i ever have onstar again
I worked with Sales Consultant Kamal Syed to purchase a vehicle. He was friendly, knowledgeable, and helpful. The process was very good. KW
Unfortunately I had to buy a new car many years before I anticipated due to an accident that wasn't my fault. In 2018, Brant Bramlette and Kevin Green took great care in my car buying experience. It was a no-brainer to go back to them. They and Maury Burnett made my car buying experience in 2022 just as easy. Whenever friends are looking for a car, I always recommend Kevin Green at Eldorado.
Oscar and Robert were so helpful during my free certified service today! They went above and beyond!!!
Service done was great and what I needed. Communication was lacking and required me to call multiple times to find out what was going on. Representative told me he'd call by EOD the day (Saturday) I dropped car off, and didn't hear anything until Monday morning only AFTER I called around noon and left a voicemail. Took 3-4 more days of waiting/calling in to just find out when to possibly expect an update.
Great service, nice waiting area, work completed quickly. All staff were friendly!
We purchased tires a few months ago and ElDorado did a price match, which was great. However, that salesman failed to inform me there was not a road hazard warranty. On this visit we learned 2 of our tires had a nail or screw and was not repairable. When we learned there was not a warranty on them and the price was almost $400 to replace each tire! We decided to see if we could locate the same tire elsewhere for a lower price with a hazard warranty. They did rotate our tires as we asked but they did not reset the ...
Customer service was a plus
Anne, Sales Management team, and Finance Manager did an excellent job getting us through the whole car buying process. Anne spent lots of time getting my Wife familiar with her new car and went the extra mile. Would definitely purchase from this dealership again!
Good communication, Good Service
I shopped around several dealers the last couple of weeks, and had been pushed away by the numbers games dealers are playing currently to make up for low inventory. However, after meeting Brad F at El Dorado, I was immediately impressed with his professionalism and customer service. I actually found the exact same truck at another dealer in Frisco priced lower, and went to test drive after working on numbers with Brad. El Dorado and Brad went above and beyond to win our business, and in the end it was that customer experience from the start that brought us back ...
Mike McDonald was a tremendous help. He keep me up to date on what was going on with my Equinox. He was patient with me when I was upset. Thank you Mike.
Our sales person was awesome but was not happy with management . We ended up trading in our Colorado that we had purchased only a few months ago because of problems with it and had a huge overlay on it. I believe management could of treated this situation better. We got SCREWED
Tye is a excellent service writer , he listens to your issues and makes sure they are seen to . Very professional and caring person making it easy to do business with . Top notch dealership at all levels .
Jose was awesome! Thanks for the great service..
The oil change and tire rotation was done in a timely manner. My salesman came out to visit me while I waited for repairs to be completed.
Went in looking for a car, came out 1 hour (exaggeration) later with signed documents. It was super easy, no hassle. I do wish, however, I would’ve been given an option to choose whether I wanted an LT or RS . Would’ve definitely gone for the RS. Nonetheless, I am content with my purchase!
The service advisor,Paul, was super knowledgeable and helpful even giving me a tour for future visits. After a long car trip I was super excited to pick up my new car fully maintenance and clean.
TY KING is very much a KING! Had trouble with one of my taillight, and he went above and beyond to get it all sorted out with the warranty. Absolutely excellent service! Best of all when you call the service department an advisor is always to take your call, no leaving excessive voicemails with no call backs. These folks do a great job!
dylan was my salesman. he was so easy to work with! we live 3 hours away in Oklahoma and he did everything possible to make the sales process so quick smooth and easy. he was easy to reach even during non business hours and was quick to respond. dylan is a gem at el dorado.
Excellent service. Great deals!
Super friendly, and knowledgeable.
Maury Burnett was a great help in facilitating what I needed vehicle wise in such a short time frame and was knowledgeable and his experience and customer care was excellent.
It was best I’ve ever. AB was great! Felipe as well. The whole process was quick and easy
They got me and and out in the amount of time explained to me. They even cleaned out my oil catch can.
I’m from Shreveport, LA and inquired about a specific vehicle online. Brad Fales responded quickly and patiently worked with me. I got a great deal! I highly recommend Brad, he is awesome.
El Dorado Chevrolet made the process extremely easy with excellent customer service ! Tony was very nice and extremely helpful, 10/10 recommend!
Good......honest......respectful....
Gary was helpful in assisting me select a vehicle, comparing all the options available to get just what I wanted. He was patient and easygoing. Never like the typical pushy salesman.
At first I never actually build any interest on this Binary/Forex /NFT trading of a thing but when I later gave it a try with the Help of this wonderful Expert Trader Mrs Anita . It was a successful trade for me. All i did was to invest $550 into my first trading and to my greatest surprise, I received huge amount of $6,420 as profit in 6 days of trading. Mrs Anita was the trader that made it possible and she is still doing it all for me.. You want to be happy and bill free like me do well to reach ...
Friendly, and informative about what I needed to have done, which was an oil change. They did the service in a timely manor and I was on my way. Thank you.
Nice vehicle but I did not like the wheels and tires that were on the vehicle. I sent pictures of the wheels that I liked that they could possibly swap out with. But It just did not work out for me.
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