Customer Testimonials
Good
Every time we go they are always friendly and professional. They get the job done as quick as is possible and I love bringing my Trax in to your shop. I don't feel like I am being scammed or taken advantage of.
They scheduled me and took care of me in a very timely manner.
Great service
The dealership or the team worked with us seamlessly. We enjoyed our stay while we are trying to get a new car. Everyone was accommodating and willing to help. I highly recommend them.
Sales Dept. Excellent
Everyone was super friendly. Jim, our salesman, was very honest and understanding. He mad he process super easy.
I’ve used this dealer for all service work on my truck. All of there employees there have always treated me with great service. They have even diagnosed any issues with my truck, and guided me in the right direction forward. Special thanks to David Kennedy, Lucas, and Kevin. They’ve taken care of all my service needs. Highly recommend! Thank you Eldorado Chevrolet.
Steve McAnally communicates well, kept me in the loop and sent a driver to come get me.
Staff is knowledgeable and friendly!
Super easy, and the staff being so knowledgeable and friendly, makes for a quick process.
My experience on the phone and in person with your dealership, more specifically with Yusef, was 100% positive. Yusef and his supporting staff worked quickly to process my vehicle purchase in 2 hours. Yusef ensured I had the fastest car buying experience to date with minimal wait time. Thank you for taking care of me!
Oscar and the team was amazing, they made an unlikely deal happen! Top notch customer service. They went above and beyond when they could of easily moved on. Thank you team y’all have renewed my faith in the Chevy Brand.
Thank you Mike Mc for outstanding Customer Service. My car was taken back for service promptly, details were communicated by Mike, and the speed of service was better than expected.
Ann was extremely helpful during the entire process! She helped me get the exact vehicle I was asking for, and didn't hesitate to go the extra mile to answer all my questions and give me the deal I was looking for!
Work was completed in two hours (with an appointment). Seems that work is done on first come, first served basis without consideration of previous scheduling. Problem was fixed and looks like things were moved from the dash to the floor, seat or center console.
The team represented the dealership with the highest ethical standards and worked very efficiently to get my deal done. It took me longer to drive there than to finish the paperwork. Above all, Jim Aldridge was such a pleasure to work with. I plan to definitely recommend him and the dealership to my network. Thank you everyone who took part in delivering a 5 star white glove customer experience.
The team represented the dealership with the highest ethical standards and worked very efficiently to get my deal done. It took me longer to drive there than to finish the paperwork. Above all, Jim Aldridge was such a pleasure to work with. I plan to definitely recommend him and the dealership to my network. Thank you everyone who took part in delivering a 5 star white glove customer experience.
It was quick in and out. Everyone was great
Brad Fales rocks!
Maury Burnett was very helpful and made the car buying experience much easier and happier. Thank you Maury for your help and support.
Went in for a recall, was in and out with in an hour, the staff was very friendly while we waited for our car.
Very good service and everyone was very friendly.
This was our second purchase from El Dorado Chevrolet, and I could not be happier with the sales and service with them!
Tom Bean provided an excellent sales experience.
Service department is great. Mike is great.
bought a used 2017 ram 1500 Anvar Said was a great sales guy did everything he could to make sure I got the best deal possible. Very happy... will definitely recommend to all my friends and family....
Our salesman was very knowledgeable and was concerned about what mattered to us. The finance consultant was extremely helpful and gave us a great deal that was mutually beneficial. This was a pleasant buying experience.
David Perry was a joy to deal with and very knowledgeable and helpful. He really made the buying experience easy and helped us find exactly what we were looking for. Truly an awesome experience. Excellent customer service from everyone we worked with. We will be back next time we are looking to buy.
David Perry is the best! He kept up with us during our exhausting wait for months. Then made our delivery like a dream!
El Dorado Chevrolet has been wonderful to work with and extremely helpful. I purchased my car from Greg James. There was no pressure during the car buying experience and it was a smooth and easy process. I would 100% recommend buying a car from Greg - he has gone above and beyond by helping me put on my new license plates AND helping me schedule repairs (after I was rear-ended in my brand new car - sadly). There was no pressure during the car buying experience and it was a fast, smooth and easy process. I would 100% recommend buying a car ...
We had an excellent experience with the sales person and also the finance department. They were very nice, and they did very good job.
Great Service.
Quick and efficient
I was very welcomed by Brian Maze he was willing to helps us in buying the truck I wanted, easy and fast process drive home with a big smile on my face.
We had a wonderful experience with Stephany and the finance manager Mr. Awani. They were so professional, kind and accommodating. We live an hour and a half from this dealership and we will continue to make the drive for this high level of service. Thank you for making our vehicle buying experience such a good one. I love my new Z71 Tahoe!
Very pleased with overall experience. Thank you!
Dylan was awesome. He was great to work with and made the process easy. I love my new vehicle and I highly recommend Dylan and Eldorado Chevrolet. Thank you!
Mike was very good about keeping me informed about the status of the repair.
Madi was amazing! He made sure we were comfortable with our purchase and were happy with what we were buying.
After they fix my airbag they forgot to reset or clear on the dashboard still says fix air bags
Great.
Oscar and everyone else working with him were very helpful with the whole process.
family places
I was displaced from Hurricane Ida and Eldorado Chevrolet came through! Not only did we have home damage, we also were in a car accident as we were evacuating and totaled our only new car. We were literally living off of other people's generosity and hospitality. Although were are incredibly grateful for friends and family, there is still something about being able to take care of your own family that my wife and I weren't really able to do, and it was already starting to take its toll on us. Then we arrived at Eldorado Chevrolet in McKinney, ...
Ya were able to do what othe dealerships didn't do even try. It shows that ya are there to sell and to satisfy the customers. Will be buying my second car soon.
Outstanding Services, couldn’t be happier.
Kevin was very professional, courteous and honest.
We had a great experience with Cole Miller! It’s been quite a while since we bought a new car and he made it as smooth as possible. We’ll definitely recommend him to our friends and family!
Jonathan Clayton is absolutely the best! We have purchased 7 vehicles from him now. Y’all better keep him around!!!
Absolutely love Madi!!! He always takes care of all of our needs!
Fast and easy
Jim was great and made the process of buying a truck as easy as can be.
MICHAEL MCDONALD WAS VERY RESPECTUFUL WHEN I DENIED TO HAVE CERTAIN THINGS DONE ON MY TRUCK, HE WAS NOT PUSHY NOR DID HE TRY TO SWAY MY DECISION.
Mike is very friendly and professional.
Mr. Stark keeped me update on every step of buying my car
It was excellent, my sale girl Stephanie did everything to make possible my dream SUV. I am so grateful and happy.
Trusted Service team.
The right dearler and service man makes all the difference.
Exceptional Customer Service! Hands down the best car buying experience I’ve ever had. I appreciated the no haggling, direct, and up front communication. I was in and out of the dealership within an hour or so and that included all the paperwork, financing process, and warranties. They have made the car buying experience seamless that doesn’t take all day! Amazing! Not a typical car sales experience. I worked with Brad Fales and he was so personable and genuine. It was more like talking to a friend right away versus a sales person. I had no second guesses about ...
The experience overall was great, from the time we got to the dealership to the moment we got the truck, to the crayons and the little drawing book my little girls got to ease the wait time, which was super-fast!. From the sales manager Erin, to our sales agent, Yusef, was fantastic, friendly, not pushy at all, and answering all our questions.
Very descriptive and knowledgeable!! Also great customer service !
Oscar always treats us with the most respect any Chevy dealership employee has ever done! He makes us feel welcomed and like family! Highly recommend him to anybody needing service on their vehicle.
Oscar is always so friendly and helpful when I take my Blazer
I have been searching for a vehicle for awhile and had given up hope of finding what I was looking for until my very good friend called spoke to Brad.. Brad assured her he could find what I was looking for. I would like to say a big thank you to Brad for not only delivering what he promised but also made the process easy. Thank you Brad I am really enjoying my new vehicle…
Clean facility, pleasant people, great customer service!
Very smooth and seamless transaction. Great buying experience!!
Well overall the staff and salesman was great, but this is my second time buying from Eldorado Chevrolet because the last time they threw in 3 years of oil changes and even covered the gap insurance. This time I got 1 free oil change and that's it. Very disappointed by that. Everyone was nice but not very willing to throw in a few extras like last time. Other than that it was a good experience
John Bernius was my sales person, and he was the best! He made everything so easy, and even delivered my Trailblazer to me! This was the best car buying experience that I have ever had! I would highly recommend El Dorado Chevrolet, and John Bernius!
Hello gentlemen, I wanted to pass on a BIG shout out to one of your fine employees, Mr. Paul Perez. In a world where we hear all the negative I found it appropriate and well-deserved to send a note of praise for Paul. I won’t belabor you with the details of my situation but to make a long story short, Paul was extremely helpful when dealing with my insurance carrier—Allstate. He met with my adjuster and was supportive in all dealings with them. I especially appreciated his conviction on standing behind the estimate when the adjuster did not ...
Chris Riddle was my sales guy. Outstanding! No pressure, found the vehicle I wanted! Kept me informed every step of the way! Great experience!
Jose was my service advisor and he did a wonderful job of getting me in and out of the dealership in a timely manner.
I worked with Brad Fales on the purchase of a Mustang GT. I spoke with him while I was on my way from Fort Worth. I was able to discuss and negotiate what I was looking for in a vehicle and the truck that would be a trade in. Brad had me ready to go as soon as I walked in the door. I have purchased 2 new vehicles at other dealerships but Brad and the Team at El Dorado are the best group I have ever worked with. Even Chris in finance was able to assist with my warranty and ...
Great service Friendly staff
Yusef Seyam is a very professional, patient, and friendly sales consultant . He answered my questions and provided me with various options. I really enjoied the new truck buying experience at El Dorado Motors.
The place is good and the negotiation on my van was good and we are happy with our purchase.
Mark Ackerman and Byron did a fantastic job explaining everything and was quick and easy purchase. Have Already recommended them to multiple I know!
Eldorado is the most honest dealership I’ve ever dealt with. I trust their suggestions when it comes to servicing my vehicle.
Oscar Araiza did an outstanding job with the entire sales process. He listened to my concerns, answered all of my questions and consistently followed up on any outstanding questions or tasks. I will certainly refer anyone looking to buy a new Chevy to Oscar.
Best Place to buy a Car and Mark Ackerman and Erin are amazing! Will 100% recomend
Anvar is great helped me with purchasing suburban
A huge shout out to Cole for making my son's dreams come true. He gave his all and helped him through the whole process being a first time buyer. I will definitely be back when I am ready to purchase another vehicle.
Brad was awesome!! He is very personable and kind. He was very candid and honest with me about the cars I was inquiring about, and ultimately got me set up in something that fit my checklist and budget! Overall a really great experience. He was not pushy and didn’t pressure me into anything that wasn’t within my comfort zone. I will definitely go back!
The best car buying experience that I have ever had. Greg James and the other members of the sales team were straight forward and made the process easy in a time where purchasing a new truck is anything but easy.
AB Brown was super helpful to me!! Great offer for my trade and price of new a Blazer. Will be back for the next purchase!!
My husband and I have a 2018 Chevy Traverse that we bought from ElDorado Chevy recently had an issue with an exhaust pipe. In the beginning thought that we were going to have to pay for it but ended up being an issue that the plant caused so the dealership took care of it. It's so important to have a dealership that you can trust to make sure you're safe on the road Thanks guys for taking such great care of us and our baby!!!!
I had zero issues while working with this dealership from my sales guy (Bradley) to the Manager to the finance department. No one that I worked with was rude or pushy at all and they got me out of there in under 1.5 hours which I appreciated greatly having an 18 month old with me. I can not speak to the warranty issues some other people have had here as I have not had an issue arise where I needed work done but everything I have experienced so far has been far above experiences I have had elsewhere. Thanks to everyone who ...
Was looking around many dealers for a specific vehicle and came a cross one here at this dealership. Sales person was Dominic and he was very helpful in answering my questions about the Traverse I was looking at. I feel I paid a little more than what their truck was worth but what made up for it was they gave me more than fair value on my trade. The Finance person was a pleasure to work with and my rate very close to what i was looking for. Overall experience was good with all staff I came across.
we bought a used Jeep Grand Cherokee from Steven the transaction went well, a issue came up and they were fast to make it right
Dealership made things right on our vehicle purchase they have great customer service and were able to resolve any issues or concerns that we may of had
I have been going here for almost 3 years & ive always had excellent service! Oscar is usually who I go to for service & willie does a great job making sure everything is done correctly & fast. I always recommend friends & family to come here
I would recommend this dealership to anybody and everybody my daughter and I experienced such excellent service they really went above and beyond for her first time buyers experience we encountered great customer service from beginning to end our consultant Jerome Johnson was the best , he really took care of us ...again wonderful customer service from all involved and very friendly ??????????
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