Customer Testimonials

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Google Nov 29, 2021

Good

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Google Nov 28, 2021

Every time we go they are always friendly and professional. They get the job done as quick as is possible and I love bringing my Trax in to your shop. I don't feel like I am being scammed or taken advantage of.

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Google Nov 28, 2021

They scheduled me and took care of me in a very timely manner.

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Google Nov 27, 2021

Great service

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Google Nov 27, 2021

The dealership or the team worked with us seamlessly. We enjoyed our stay while we are trying to get a new car. Everyone was accommodating and willing to help. I highly recommend them.

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Google Nov 27, 2021

Sales Dept. Excellent

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Google Nov 25, 2021

Everyone was super friendly. Jim, our salesman, was very honest and understanding. He mad he process super easy.

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Google Nov 25, 2021

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Google Nov 25, 2021

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Google Nov 24, 2021

I’ve used this dealer for all service work on my truck. All of there employees there have always treated me with great service. They have even diagnosed any issues with my truck, and guided me in the right direction forward. Special thanks to David Kennedy, Lucas, and Kevin. They’ve taken care of all my service needs. Highly recommend! Thank you Eldorado Chevrolet.

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Google Nov 22, 2021

Steve McAnally communicates well, kept me in the loop and sent a driver to come get me.

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Google Nov 22, 2021

Staff is knowledgeable and friendly!

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Google Nov 22, 2021

Super easy, and the staff being so knowledgeable and friendly, makes for a quick process.

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Google Nov 17, 2021

My experience on the phone and in person with your dealership, more specifically with Yusef, was 100% positive. Yusef and his supporting staff worked quickly to process my vehicle purchase in 2 hours. Yusef ensured I had the fastest car buying experience to date with minimal wait time. Thank you for taking care of me!

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Google Nov 12, 2021

Oscar and the team was amazing, they made an unlikely deal happen! Top notch customer service. They went above and beyond when they could of easily moved on. Thank you team y’all have renewed my faith in the Chevy Brand.

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Google Nov 11, 2021

Thank you Mike Mc for outstanding Customer Service. My car was taken back for service promptly, details were communicated by Mike, and the speed of service was better than expected.

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Google Nov 8, 2021

Ann was extremely helpful during the entire process! She helped me get the exact vehicle I was asking for, and didn't hesitate to go the extra mile to answer all my questions and give me the deal I was looking for!

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Google Nov 3, 2021

Work was completed in two hours (with an appointment). Seems that work is done on first come, first served basis without consideration of previous scheduling. Problem was fixed and looks like things were moved from the dash to the floor, seat or center console.

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Google Nov 3, 2021

The team represented the dealership with the highest ethical standards and worked very efficiently to get my deal done. It took me longer to drive there than to finish the paperwork. Above all, Jim Aldridge was such a pleasure to work with. I plan to definitely recommend him and the dealership to my network. Thank you everyone who took part in delivering a 5 star white glove customer experience.

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Facebook Nov 3, 2021

The team represented the dealership with the highest ethical standards and worked very efficiently to get my deal done. It took me longer to drive there than to finish the paperwork. Above all, Jim Aldridge was such a pleasure to work with. I plan to definitely recommend him and the dealership to my network. Thank you everyone who took part in delivering a 5 star white glove customer experience.

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Google Nov 2, 2021

It was quick in and out. Everyone was great

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Google Nov 1, 2021

Brad Fales rocks!

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Google Oct 31, 2021

Maury Burnett was very helpful and made the car buying experience much easier and happier. Thank you Maury for your help and support.

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Google Oct 31, 2021

Went in for a recall, was in and out with in an hour, the staff was very friendly while we waited for our car.

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Google Oct 30, 2021

Very good service and everyone was very friendly.

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Google Oct 29, 2021

This was our second purchase from El Dorado Chevrolet, and I could not be happier with the sales and service with them!

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Google Oct 29, 2021

Tom Bean provided an excellent sales experience.

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Google Oct 29, 2021

Service department is great. Mike is great.

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Facebook Oct 25, 2021

bought a used 2017 ram 1500 Anvar Said was a great sales guy did everything he could to make sure I got the best deal possible. Very happy... will definitely recommend to all my friends and family....

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Google Oct 25, 2021

Our salesman was very knowledgeable and was concerned about what mattered to us. The finance consultant was extremely helpful and gave us a great deal that was mutually beneficial. This was a pleasant buying experience.

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Google Oct 24, 2021

David Perry was a joy to deal with and very knowledgeable and helpful. He really made the buying experience easy and helped us find exactly what we were looking for. Truly an awesome experience. Excellent customer service from everyone we worked with. We will be back next time we are looking to buy.

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Google Oct 21, 2021

David Perry is the best! He kept up with us during our exhausting wait for months. Then made our delivery like a dream!

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Google Oct 21, 2021

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DealerRater Oct 20, 2021

El Dorado Chevrolet has been wonderful to work with and extremely helpful. I purchased my car from Greg James. There was no pressure during the car buying experience and it was a smooth and easy process. I would 100% recommend buying a car from Greg - he has gone above and beyond by helping me put on my new license plates AND helping me schedule repairs (after I was rear-ended in my brand new car - sadly). There was no pressure during the car buying experience and it was a fast, smooth and easy process. I would 100% recommend buying a car ...

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Google Oct 20, 2021

We had an excellent experience with the sales person and also the finance department. They were very nice, and they did very good job.

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Google Oct 19, 2021

Great Service.

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Google Oct 18, 2021

Quick and efficient

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Google Oct 18, 2021

I was very welcomed by Brian Maze he was willing to helps us in buying the truck I wanted, easy and fast process drive home with a big smile on my face.

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Google Oct 15, 2021

We had a wonderful experience with Stephany and the finance manager Mr. Awani. They were so professional, kind and accommodating. We live an hour and a half from this dealership and we will continue to make the drive for this high level of service. Thank you for making our vehicle buying experience such a good one. I love my new Z71 Tahoe!

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Google Oct 15, 2021

Very pleased with overall experience. Thank you!

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Google Oct 15, 2021

Dylan was awesome. He was great to work with and made the process easy. I love my new vehicle and I highly recommend Dylan and Eldorado Chevrolet. Thank you!

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Google Oct 13, 2021

Mike was very good about keeping me informed about the status of the repair.

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Google Oct 12, 2021

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Google Oct 11, 2021

Madi was amazing! He made sure we were comfortable with our purchase and were happy with what we were buying.

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Google Oct 9, 2021

After they fix my airbag they forgot to reset or clear on the dashboard still says fix air bags

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Google Oct 7, 2021

Great.

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Google Oct 1, 2021

Oscar and everyone else working with him were very helpful with the whole process.

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Google Sep 30, 2021

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Google Sep 30, 2021

family places

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Google Sep 28, 2021

I was displaced from Hurricane Ida and Eldorado Chevrolet came through! Not only did we have home damage, we also were in a car accident as we were evacuating and totaled our only new car. We were literally living off of other people's generosity and hospitality. Although were are incredibly grateful for friends and family, there is still something about being able to take care of your own family that my wife and I weren't really able to do, and it was already starting to take its toll on us. Then we arrived at Eldorado Chevrolet in McKinney, ...

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Google Sep 28, 2021

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Google Sep 28, 2021

Ya were able to do what othe dealerships didn't do even try. It shows that ya are there to sell and to satisfy the customers. Will be buying my second car soon.

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Google Sep 27, 2021

Outstanding Services, couldn’t be happier.

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Google Sep 24, 2021

Kevin was very professional, courteous and honest.

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Google Sep 24, 2021

We had a great experience with Cole Miller! It’s been quite a while since we bought a new car and he made it as smooth as possible. We’ll definitely recommend him to our friends and family!

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Google Sep 20, 2021

Jonathan Clayton is absolutely the best! We have purchased 7 vehicles from him now. Y’all better keep him around!!!

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Google Sep 20, 2021

Absolutely love Madi!!! He always takes care of all of our needs!

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Google Sep 20, 2021

Fast and easy

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Google Sep 19, 2021

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Google Sep 16, 2021

Jim was great and made the process of buying a truck as easy as can be.

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Google Sep 15, 2021

MICHAEL MCDONALD WAS VERY RESPECTUFUL WHEN I DENIED TO HAVE CERTAIN THINGS DONE ON MY TRUCK, HE WAS NOT PUSHY NOR DID HE TRY TO SWAY MY DECISION.

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Google Sep 15, 2021

Mike is very friendly and professional.

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Google Sep 13, 2021

Mr. Stark keeped me update on every step of buying my car

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Google Sep 13, 2021

It was excellent, my sale girl Stephanie did everything to make possible my dream SUV. I am so grateful and happy.

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Google Sep 13, 2021

Trusted Service team.

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Google Sep 13, 2021

The right dearler and service man makes all the difference.

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Google Sep 12, 2021

Exceptional Customer Service! Hands down the best car buying experience I’ve ever had. I appreciated the no haggling, direct, and up front communication. I was in and out of the dealership within an hour or so and that included all the paperwork, financing process, and warranties. They have made the car buying experience seamless that doesn’t take all day! Amazing! Not a typical car sales experience. I worked with Brad Fales and he was so personable and genuine. It was more like talking to a friend right away versus a sales person. I had no second guesses about ...

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Google Sep 11, 2021

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Google Sep 10, 2021

The experience overall was great, from the time we got to the dealership to the moment we got the truck, to the crayons and the little drawing book my little girls got to ease the wait time, which was super-fast!. From the sales manager Erin, to our sales agent, Yusef, was fantastic, friendly, not pushy at all, and answering all our questions.

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Google Sep 10, 2021

Very descriptive and knowledgeable!! Also great customer service !

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Google Sep 10, 2021

Oscar always treats us with the most respect any Chevy dealership employee has ever done! He makes us feel welcomed and like family! Highly recommend him to anybody needing service on their vehicle.

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Google Sep 9, 2021

Oscar is always so friendly and helpful when I take my Blazer

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Google Sep 8, 2021

I have been searching for a vehicle for awhile and had given up hope of finding what I was looking for until my very good friend called spoke to Brad.. Brad assured her he could find what I was looking for. I would like to say a big thank you to Brad for not only delivering what he promised but also made the process easy. Thank you Brad I am really enjoying my new vehicle…

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Google Sep 7, 2021

Clean facility, pleasant people, great customer service!

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Google Sep 5, 2021

Very smooth and seamless transaction. Great buying experience!!

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Google Sep 3, 2021

Well overall the staff and salesman was great, but this is my second time buying from Eldorado Chevrolet because the last time they threw in 3 years of oil changes and even covered the gap insurance. This time I got 1 free oil change and that's it. Very disappointed by that. Everyone was nice but not very willing to throw in a few extras like last time. Other than that it was a good experience

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Google Sep 2, 2021

John Bernius was my sales person, and he was the best! He made everything so easy, and even delivered my Trailblazer to me! This was the best car buying experience that I have ever had! I would highly recommend El Dorado Chevrolet, and John Bernius!

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Google Aug 30, 2021

Hello gentlemen, I wanted to pass on a BIG shout out to one of your fine employees, Mr. Paul Perez. In a world where we hear all the negative I found it appropriate and well-deserved to send a note of praise for Paul. I won’t belabor you with the details of my situation but to make a long story short, Paul was extremely helpful when dealing with my insurance carrier—Allstate. He met with my adjuster and was supportive in all dealings with them. I especially appreciated his conviction on standing behind the estimate when the adjuster did not ...

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Google Aug 30, 2021

Chris Riddle was my sales guy. Outstanding! No pressure, found the vehicle I wanted! Kept me informed every step of the way! Great experience!

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Google Aug 27, 2021

Jose was my service advisor and he did a wonderful job of getting me in and out of the dealership in a timely manner.

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Google Aug 27, 2021

I worked with Brad Fales on the purchase of a Mustang GT. I spoke with him while I was on my way from Fort Worth. I was able to discuss and negotiate what I was looking for in a vehicle and the truck that would be a trade in. Brad had me ready to go as soon as I walked in the door. I have purchased 2 new vehicles at other dealerships but Brad and the Team at El Dorado are the best group I have ever worked with. Even Chris in finance was able to assist with my warranty and ...

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Google Aug 26, 2021

Great service Friendly staff

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Google Aug 25, 2021

Yusef Seyam is a very professional, patient, and friendly sales consultant . He answered my questions and provided me with various options. I really enjoied the new truck buying experience at El Dorado Motors.

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Google Aug 24, 2021

The place is good and the negotiation on my van was good and we are happy with our purchase.

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Google Aug 24, 2021

Mark Ackerman and Byron did a fantastic job explaining everything and was quick and easy purchase. Have Already recommended them to multiple I know!

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Facebook Aug 23, 2021

Eldorado is the most honest dealership I’ve ever dealt with. I trust their suggestions when it comes to servicing my vehicle.

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Google Aug 23, 2021

Oscar Araiza did an outstanding job with the entire sales process. He listened to my concerns, answered all of my questions and consistently followed up on any outstanding questions or tasks. I will certainly refer anyone looking to buy a new Chevy to Oscar.

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Google Aug 22, 2021

Best Place to buy a Car and Mark Ackerman and Erin are amazing! Will 100% recomend

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Google Aug 21, 2021

Anvar is great helped me with purchasing suburban

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Google Aug 21, 2021

A huge shout out to Cole for making my son's dreams come true. He gave his all and helped him through the whole process being a first time buyer. I will definitely be back when I am ready to purchase another vehicle.

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Google Aug 20, 2021

Brad was awesome!! He is very personable and kind. He was very candid and honest with me about the cars I was inquiring about, and ultimately got me set up in something that fit my checklist and budget! Overall a really great experience. He was not pushy and didn’t pressure me into anything that wasn’t within my comfort zone. I will definitely go back!

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Google Aug 20, 2021

The best car buying experience that I have ever had. Greg James and the other members of the sales team were straight forward and made the process easy in a time where purchasing a new truck is anything but easy.

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DealerRater Jul 22, 2021

AB Brown was super helpful to me!! Great offer for my trade and price of new a Blazer. Will be back for the next purchase!!

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DealerRater May 13, 2020

My husband and I have a 2018 Chevy Traverse that we bought from ElDorado Chevy recently had an issue with an exhaust pipe. In the beginning thought that we were going to have to pay for it but ended up being an issue that the plant caused so the dealership took care of it. It's so important to have a dealership that you can trust to make sure you're safe on the road Thanks guys for taking such great care of us and our baby!!!!

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DealerRater Jan 7, 2020

I had zero issues while working with this dealership from my sales guy (Bradley) to the Manager to the finance department. No one that I worked with was rude or pushy at all and they got me out of there in under 1.5 hours which I appreciated greatly having an 18 month old with me. I can not speak to the warranty issues some other people have had here as I have not had an issue arise where I needed work done but everything I have experienced so far has been far above experiences I have had elsewhere. Thanks to everyone who ...

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DealerRater Feb 13, 2019

Was looking around many dealers for a specific vehicle and came a cross one here at this dealership. Sales person was Dominic and he was very helpful in answering my questions about the Traverse I was looking at. I feel I paid a little more than what their truck was worth but what made up for it was they gave me more than fair value on my trade. The Finance person was a pleasure to work with and my rate very close to what i was looking for. Overall experience was good with all staff I came across.

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DealerRater Oct 5, 2018

we bought a used Jeep Grand Cherokee from Steven the transaction went well, a issue came up and they were fast to make it right

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DealerRater Oct 4, 2018

Dealership made things right on our vehicle purchase they have great customer service and were able to resolve any issues or concerns that we may of had

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DealerRater Sep 15, 2018

I have been going here for almost 3 years & ive always had excellent service! Oscar is usually who I go to for service & willie does a great job making sure everything is done correctly & fast. I always recommend friends & family to come here

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DealerRater Apr 5, 2018

I would recommend this dealership to anybody and everybody my daughter and I experienced such excellent service they really went above and beyond for her first time buyers experience we encountered great customer service from beginning to end our consultant Jerome Johnson was the best , he really took care of us ...again wonderful customer service from all involved and very friendly ??????????

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