Customer Testimonials

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Google Apr 19, 2021

Ann was amazing!!! She was very understanding and helpful! I was originally scheduled to meet with another individual, however, he went home due to being sick. Ann took me right in and helped me!! She was very knowledgeable about everything! Her customer service was awesome!! You guys need more employees like Ann!! She definitely knows how to connect with her customers, on a personal level! When no other dealers would give me a chance or even assist me, you guys did! Now me and my kiddos have plenty of room!! Thank you!!

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Google Apr 19, 2021

Good customer service.

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Google Apr 19, 2021

I love my new truck.

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Google Apr 19, 2021

Lucas was helpful with the quote, verifying parts were in stock and available, and scheduling my appt for the next morning. Check in was smooth and easy. Same with check out. New brake pads seem to be working well.

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Google Apr 17, 2021

The salesman was awesome!! We will definitely go back to purchase future vehicles.

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Facebook Apr 17, 2021

amazing Customer service!

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Facebook Apr 16, 2021

Tienen un muy buen servicio y los vendedores son muy atentos

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Google Apr 16, 2021

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Google Apr 15, 2021

I worked with Greg James and he was very professional, kept me in the loop with the dealer trade process, and was very helpful once I was in the building to finalize the purchase. I appreciate all of the effort he applied to get me into my 2021 Trailblazer.

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Google Apr 15, 2021

Friendly staff, quick in and out process

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Google Apr 15, 2021

Wonderful sales staff and finance guy. Wish the inventory was better but good experience

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Google Apr 15, 2021

Love this place. Got both of our vehicles here and had such an amazing experience. I’ve always been a Chevy girl!

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Google Apr 14, 2021

Madi has always been super thorough and honest when completing a purchase with him. We have bought several cars for my family through him and would not want to use anyone else! I was going to get a car back in December and my credit was not all that great and he was honest enough to let me know that I should get my credit up first. That is what makes Madi so great, he cares for his customers and doesn't just see you as a number. The staff is also wonderful at El dorado. Thank you for having ...

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Google Apr 14, 2021

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Google Apr 12, 2021

Bobby was great. Everything ran smooth. No issues.

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Google Apr 12, 2021

There not much to say everyone was polite and my salesman was Knowledgeable of my vehicle I was looking for. I would recommend Humberto dozal. Thank you again

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Google Apr 12, 2021

I’ve bought 4 vehicles from there from Ricky and Rusty. They’ve taken care of me every time and made it painless as possible. Lol. Thank you both

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Google Apr 11, 2021

Austin was great!!! Thank you for all your help!!

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Google Apr 10, 2021

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Google Apr 9, 2021

Great selection of new cars and new car trade-in's. Check out cash cars too.

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Google Apr 9, 2021

Professional team, with best customer service

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Google Apr 7, 2021

Ann was awesome. When I told her I wanted to pull a 5th wheel she related from her experience. She was even able to give me some tips and recommendations. She was a blessing to work with. Thank you, have a blessed day!

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Google Apr 7, 2021

Mike always does an excellent job of taking care of me and my vehicle.

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Google Apr 6, 2021

KP as always was great. Made it easy, painless, and was very accommodating. A+++++

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Google Apr 5, 2021

This is the second vehicle I’ve purchased from el dorado. The process is so easy. I get a fair price and the salesmen are never pushy. That last part is my favorite thing and is why I will be a customer for life.

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Google Apr 4, 2021

Easy going

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Google Apr 3, 2021

Had a great experience here! Salesman Sam made sure to contact me very quickly and the process of checking and buying the car out was very straightforward, would recommend them to anyone looking for pre-owned or new vehicle!

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Google Apr 3, 2021

Always professional and friendly.

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Google Apr 2, 2021

Our salesman was Jim Aldridge and he was very helpful and straight to the point. Smoothest vehicle buying experience we've had. Definitely will be recommending El Dorado motors to my friends! A+

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Google Apr 1, 2021

Brian Mace was great! He found exactly what I had been searching for and offered exceptional customer service throughout the buying process. Extremely professional and courteous. I recommend Brian Mace if you are looking for a new Chevrolet vehicle.

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Google Apr 1, 2021

Sales rep. Chris was an All Star awesome customer service and willingness to help. Great overall experience and will do business again.

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Google Apr 1, 2021

Mark was an exceptional person to work with and we were overjoyed by the results of our lease. Everyone made us feel like family.

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Google Apr 1, 2021

Good service 👍

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Google Apr 1, 2021

Great service and everything was perfect

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Google Mar 31, 2021

fantastic help before we even stepped foot at the dealership. Smooth and transparent communication. Best experience with a car ever.

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Google Mar 31, 2021

Good place to do business at

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Facebook Mar 31, 2021

Picked up a new ride, great customer service, great environment and everything went smooth and easy 👌🏽

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Google Mar 31, 2021

The salesman Gary was outstanding. Super friendly and informative. Listened to our needs and provided exactly what we were looking for on the first try. The whole experience from start to finish was great. Did not take forever and no haggling back and forth. Was a good change from previous car buying experiences.

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Google Mar 30, 2021

Fast and efficient very friendly

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Google Mar 29, 2021

Jonathan Clayton is always very professional, courteous, and attentive.

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Google Mar 29, 2021

My Service Appointment didn't go through online like I thought it did.....no matter. Eldorado Chevrolet Service Center got me in and accommodated my schedule. The people here are so nice. I purchased my Chevrolet Silverado here and I have only had it serviced here. Excellent people, excellent service, and trustworthy results. Thank You Eldorado Chevrolet!

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Google Mar 29, 2021

Cole was amazing! I will definitely be back soon!

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Google Mar 29, 2021

Stephanie was very helpful throughout the process. Very Simple Lease process

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Google Mar 29, 2021

Adrian was patient and understanding of my needs. He took time to educate me on the trade in process and I got a beautiful brand new car with favorable terms. I would come back and buy a vehicle with Adrian anytime.

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Google Mar 28, 2021

Brian was fantastic and extremely helpful! He made finding our new family car extremely easy. Best experience I have ever had buying a car.

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Google Mar 28, 2021

Gary Wilkerson was my salesman and he made the entire process so easy and hassle free. most all of the paperwork as finalized before I even got to the dealership which made things super smooth and fast. I live in Weatherford so its a little bit of a drive to McKinney for me so he made everything was good to go before i made any trips to the dealership. customer service is the most important thing for me and everyone at the dealership was friendly and helpful. will shop El Dorado Motors again and again and have told everyone I ...

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Google Mar 28, 2021

I just purchased a car. Yep, lots of people do that and I suppose many people don’t think much of it. For me, I’ve bought many cars and have not had very many memorable experiences. Let me tell you that I HAD A GREAT EXPERIENCE TODAY!! You need to go see Tony Piatti! He’s a class act! Knows his business, down to earth, straight shooter! He also served in our US Military. Go see Tony and have a Great Experience too! Thank you so much Tony and Eldorado Motors!

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Google Mar 27, 2021

Osama was great in accommodating us every step of the way. We were out of there quicker than expected. Great experience over all. This will be the first place we look the next time we buy. I would recommend anyone to join the El Dorado family!

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Google Mar 26, 2021

I had some issues with a used car I purchased, they made it right, my salesman was awesome and helped me get the car and resolution needed! Ask for Sam-he’s the best!

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Google Mar 26, 2021

I contacted El Dorado Motors via email and their website contact us email. Within a couple of hours , I received a call from Brian M. He was kind, and really listened to my wants and needs. Within the same day Brian had exactly what I wanted lined up and ready to go. The process was effortless and I felt valued. The very next day I went to the dealership in person and completed the deal. Hands down the smoothest car deal I’ve had so far. Huge thanks to Brian, Gian and Jas!

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Google Mar 26, 2021

I worked with Chris Riddle, he was professional and knowledgeable. The figures we discussed prior to my arrival were honored once in person. He was a pleasure to work with. I also had the opportunity to work with Mike in finance. I can be a bit of a challenging customer. Mike rolled with my questions and was able to adjust on the fly, delivering a deal that I am incredibly pleased with. I thought Chris and Mike were both true professionals and would recommend both to friends and family.

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Google Mar 26, 2021

Mr. Ackerman is fantastic! He was knowledgeable, upfront about pricing, and made the buying process easy and stress-free. Will definitely be back the next time we are looking for a new vehicle.

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Google Mar 24, 2021

My experience with Oscar Castillo was great!

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Google Mar 23, 2021

Amazing service at the service department! Especially from Mr. Lucas and Mr. David. They took care of me and provided 5 star service at every step! I will definitely go back to them in few months to buy a new car.

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Google Mar 22, 2021

Wonderful experience. Everyone was so friendly from the time we walked in the front door. My Salesman was extra friendly. Very positive attitude. He took extra time with my son to make sure he understood how to work everything. Wonderful experience will be back whenever we decide to buy another vehicle and will recommend 100%. Very clean facility. The bathrooms was extra clean.

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Google Mar 22, 2021

Easy going very helpful

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Google Mar 20, 2021

Great experience. In and out quickly and honored all deals made over the phone. Dave Perry and Bobby are excellent salesmen.

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Google Mar 17, 2021

Great service!!

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Google Mar 17, 2021

Though I came in for an oil change and tire rotation, my service adviser, David Leeks, noticed a recall that had not been performed and initiated that. He kept me apprised of the progress all along the way and was very courteous and professional.

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Google Mar 16, 2021

The service department was great. Loved the barber shop in parts, my husband was able to get a haircut while we were waiting.

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Google Mar 15, 2021

It was great experience the wait wasn't long and they made sure we had drinks and snacks but overall it was a great experience i was 100% satisfied

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Google Mar 15, 2021

John Bernius was extremely helpful, friendly, and easy to work with from the very start. Buying our first truck was a big deal for us and John just made it that much better. We will definitely recommend El Dorado Motors in the future, and we couldn't be happier with our experience! 🙂 Thank you John and El Dorado Motors!

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Google Mar 13, 2021

Great and fast service, really friendly staff

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Google Mar 11, 2021

Eldorado Chevrolet has given me 2 wonderful experiences - one with the Pre-owned department and the other with the New Vehicle department! In both areas I received first class treatment from Justin Griffin and Alex in the Pre-owned finance department along with Greg James,Gary in New car sales, Erin and Rusty in the New Car Finance department. They ALL whether Used Cars or New Cars, made me feel COMFORTABLE,(not a normal feeling in most car dealerships) informed, and went above and beyond to help me ENJOY the car purchasing experiences. The time factor was huge - I was in ...

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Google Mar 9, 2021

Great Service to El Dorado Chevy an to Ty King for getting my family's Suburban in for repairs while on Vacatiin. We really appreciate you an your dealership for saving our Vacation!! 10 Star's

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Google Mar 9, 2021

David Leeks was a rock star. Helpful. Courteous.

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Google Mar 8, 2021

I thoroughly enjoyed my experience with El Dorado Motors. It was a comfortable environment with friendly people and I felt they helped me get the best deal possible. I'm very glad I went to them for my purchase.

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Google Mar 8, 2021

Good Experience. Chris Riddle was helpful and did an awesome job of getting my payment right. All was perfect with one minor exception of leaving me with an empty tank off the lot (lol). Other than that all was good.

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Google Mar 6, 2021

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Google Mar 6, 2021

My wife and I had a wonderful experience. Our Salesman Chaudhry was very knowledgeable and accommodating.

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Google Mar 6, 2021

Very personable and proficient. Good people.

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Google Mar 5, 2021

Bobby Starks is hands down the best of the best. He’s like family. I’ve bought multiple vehicles him and he always make it easy for us. He treats us like family. My little girls even ask when are we going to see Mr Bobby. He has the biggest heart and is super caring to all.

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Google Mar 4, 2021

David Leeks as usual was on point. Always enjoy working with him.

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Google Mar 4, 2021

Safe, professional, & courteous.

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Google Mar 4, 2021

El Dorado took great care of us! They put us in the perfect car for our family.

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Google Mar 2, 2021

Madi Mustafa made the car buying process a breeze. His prompt and accurate service went above and beyond my expectations.

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Google Mar 2, 2021

We enjoyed our time there and our salesman was great. He wasn't pushy, he was calm, nice and really worked with us.

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Google Mar 1, 2021

Tye is the only service writer I deal with. I drive 45 minutes just so I can deal with Tye. His service over the years has created a customer for life wherever Tye is.

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Google Mar 1, 2021

My Salesman treated me with respect and humorous I enjoyed My Baconater.

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Google Mar 1, 2021

Our salesman Jim Aldridge was outstanding. We knew the exact vehnicle we wanted and we had a very certain price point and he made it happen! We were in and out quickly. Best car buying experience we've ever had!

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Google Mar 1, 2021

Our salesman, Brian Mace, sold a truck to my husband last year. My husband was happy, so I called Brian to purchase a car. He was very polite and knowledgeable about the cars on the lot and about the individual cars I was inquiring about. We spent time on the phone prior to my arrival choosing just the right car. He was attentive to my needs and gave professional advice. When I arrived at the dealership Brian was prepared and made the purchasing process smooth. The lady in the finance department had a professional, yet personable personality. It's the ...

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Google Mar 1, 2021

I don’t love the dealership. I go there for the salesman mark ackerman only but service department has been good too.

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Google Mar 1, 2021

Chris Riddle did a great job staying on top of making this vehicle available. Great communication & customer service. He was even communicating on a Sunday with me.

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Google Feb 26, 2021

(Translated by Google) Good service and attention (Original) Buen servicio y atención

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Google Feb 25, 2021

Brian Mace was great! Was a pleasure to work with and was up front and honest the entire time, he didn’t try to upsell you and did everything he could to work with a price that was within your budget! Thank you Brian!

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Google Feb 25, 2021

We could not be happier. We went in to just look around, but Madi worked so hard to get us such great deals that we ended up walking out with two new cars. He managed to not only help us absorb a car we were upside down on, but also lowered interest rates on both a huge amount. He truly went above and beyond to take care of us and we’ve already started telling everyone we know and posting on social media to go see him. We are ecstatic with the service we received from Madi and so grateful ...

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Google Feb 21, 2021

I keep meaning to give a 5 star review every time I come here and forget and today I finally remembered. I just wanted to take the time let David L in Chevy Service and his supervisors know that David does an outstanding job of taking care of his customers. Always has a positive and great attitude, his integrity and commitment to his customers is what makes David the best service advisor I’ve ever dealt with. I stopped going to Stonebriar Chevy and started coming to El Dorado even though it’s further from my home because of the quality ...

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Google Feb 21, 2021

Excellent service

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Google Feb 18, 2021

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Cars Feb 16, 2021

Yusef Seyam was excellent to work with and I would recommend him to anyone looking for truck, car or SUV. The dealership is also very professional.

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Google Feb 16, 2021

Yusef Seyam was excellent to work with and very professional. I definitely recommend asking to work with him and the dealership was very professional and not pushy like a lot of dealerships are these days. When I do decide to look for a truck, car or SUV this will be the place I will go to.

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Google Feb 15, 2021

Mike is great! Everything went great!!

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Google Feb 15, 2021

Was an amazing experience. Thanks you all for everything. I will see you in 5000 miles.

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Google Feb 15, 2021

As always El Dorado did a great job servicing my truck. A little more expensive than other places but worth it for me to not have to worry about it.

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Google Feb 13, 2021

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Google Feb 12, 2021

AB was a great salesman. I told him what I wanted in a car, right down the color and choice of tire brand. HE DELIVERED!!!!! The whole process was smooth and easy.

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Google Feb 11, 2021

Always courteous and professional. They answer all our questions and they put no pressure on you. We were extremely pleased with our purchase.

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Google Feb 10, 2021

Appointment went fine No problems. Successful.

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Google Feb 10, 2021

Throughout my over 50 years of purchasing vehicles, El Dorado Chevrolet is the most honorable dealership I have ever experienced. The sales consultant, John Bermius assisted with my purchase of a new 2021 Traverse. His professionalism, helpfulness and being accommodating was exceptional. A day after taking home my new vehicle, I discovered it did not have a feature I wanted. I called Mr. Bermius and explained the misinterpretation of the vehicle's features. Following a brief discussion of options to resolve the situation, without any issue, Mr. Bermius agreed the best resolution was for me to return the vehicle and wait for ...

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DealerRater May 12, 2020

My husband and I have a 2018 Chevy Traverse that we bought from ElDorado Chevy recently had an issue with an exhaust pipe. In the beginning thought that we were going to have to pay for it but ended up being an issue that the plant caused so the dealership took care of it. It's so important to have a dealership that you can trust to make sure you're safe on the road Thanks guys for taking such great care of us and our baby!!!!

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