Excellent service

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I keep meaning to give a 5 star review every time I come here and forget and today I finally remembered. I just wanted to take the time let David L in Chevy Service and his supervisors know that David does an outstanding job of taking care of his customers. Always has a positive and great attitude, his integrity and commitment to his customers is what makes David the best service advisor I’ve ever dealt with. I stopped going to Stonebriar Chevy and started coming to El Dorado even though it’s further from my home because of the quality of service I receive. Never up charges you and always leave the dealership knowing my truck is good hands. Do yourself a favor and if you’re going to take it to a dealership come to El Dorado Chevy. I’ve dealt with Classic and Stonebriar and both places I’ve had a negative experience.

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Yusef Seyam was excellent to work with and I would recommend him to anyone looking for truck, car or SUV. The dealership is also very professional.

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Yusef Seyam was excellent to work with and very professional. I definitely recommend asking to work with him and the dealership was very professional and not pushy like a lot of dealerships are these days. When I do decide to look for a truck, car or SUV this will be the place I will go to.

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Mike is great! Everything went great!!

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As always El Dorado did a great job servicing my truck. A little more expensive than other places but worth it for me to not have to worry about it.

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Was an amazing experience. Thanks you all for everything. I will see you in 5000 miles.

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AB was a great salesman. I told him what I wanted in a car, right down the color and choice of tire brand. HE DELIVERED!!!!! The whole process was smooth and easy.

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Always courteous and professional. They answer all our questions and they put no pressure on you. We were extremely pleased with our purchase.

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I spent a lot of money getting everything serviced only to pick up my vehicle with oil all over the front. I had an oil change, brake fluid flushed, front and rear differential fluid changed, transfer case fluid change, and I believe the transmission fluid changed. I came to pick it up and drove off, when i stopped for lunch I noticed there was oil everywhere over the front of my previously very clean Tahoe. I drove back to the dealership and talked to my service rep ( who is very nice ) and showed him the oil all over the fenders, front bumper, front grill and even the plastic inside the engine compartment. He grabbed some rags and tried to wipe it up the best he could but he said that they didn't have any way to wash it.Needless to say, I am now going to have to take my vehicle to someone and have them try and remove the oily residue from under the hood and everywhere else.Now I have to spend more money to clean up El Dorado's mess..IF YOU CAN'T TELL, I AM VERY MAD THAT I SPENT OVER 900.00$ ON A SERVICE AND PICK IT UP IN THIS CONDITION!!!!!!!!!!!I wanted to give an update on my Tahoe service. I talked to the service manager and they made right the situation with my vehicle. I have been using this service department for years without any issues and I am glad to say that I will continue to use them in the future.THANK YOU FOR YOUR HELP

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Appointment went fineNo problems. Successful.

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Throughout my over 50 years of purchasing vehicles, El Dorado Chevrolet is the most honorable dealership I have ever experienced. The sales consultant, John Bermius assisted with my purchase of a new 2021 Traverse. His professionalism, helpfulness and being accommodating was exceptional. A day after taking home my new vehicle, I discovered it did not have a feature I wanted. I called Mr. Bermius and explained the misinterpretation of the vehicle's features. Following a brief discussion of options to resolve the situation, without any issue, Mr. Bermius agreed the best resolution was for me to return the vehicle and wait for the 2022-year model. Mr. Bermius personally came to my house to pick up the vehicle. Without question, the only dealership I will ever recommend in the future is El Dorado Chevrolet.

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Amazing customer service! Madi is the go to guy at this location. He not only helped me get the most for my trade he got me at the payment I needed to be at in order to purchase and upgrade my Colorado. Thank you

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I have purchased several vehicles in the past and this was by far the easiest and least stressful experience. Chris Riddle was by far the best salesperson I have every worked with and the finance manager was extremely helpful and explained everything. We plan to purchase our next vehicle at El Dorado Chevrolet when the time comes.Best experience ever!

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As always, my service was done very quickly and professional. I will always take my vehicle here to know the service is done right.

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My salesman knew the product well. He was able to answer all of my trade in and new car purchase concerns.

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Friendly service staff and prompt.

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I was thoroughly impressed with the professionalism and "down to earth" personality displayed by your Service Advisor, David Leeks. This was my first visit with David and he made me feel like I was a long time customer and part of the El Dorado family. I live in San Antonio, Texas and had purchased my Silverado online with John Bernius at your dealership. David made it well worth the drive to have my first service appointment at your dealership. I will definitely visit El Dorado Chevrolet next time I am in the area to have my Silverado serviced again. Thank you David Leeks and John Bernius!

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Tye was great and they were very timely with service. Only recommendation is to be sure and use pads on lifts with ground effects but great service highly recommended

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Excellent from start to finish

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Overall a great experience. I knew what I wanted, about what I was willing to pay, and how much time I was going to put into dealing. I was treated professionally and when I pushed to get the deal done very quickly they did what was needed. I would definitely recommend this dealer. Of course, anyone buying a vehicle anywhere should do their research on rebates, dealer costs, etc. before shopping so you are at a strong position to deal.

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Maury Burnett was very helpful with the process

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Maury was awesome throughout the whole process and helped out with all my questions.

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Prompt response, not pushy, sadly the car sold before I could get there.

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Great experience buying here, good customer service by Chris.

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