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We know that these are challenging times, and your vehicle should be the least of your worries. That’s why Chevrolet is here and committed to helping you in any way we can – from answering your questions to servicing your vehicle and everything in-between. Because in times like these, we’re faced with many uncertainties. But one thing that’s certain is we’re here for you, every step of the way.
If you have questions about your current Chevrolet vehicle you can call the Chevrolet Customer assistance hotline at 1-800-222-1020 or contact our dealership directly. We are ready to assist where we can.†
We are open for business and ready to help.† Should you require repairs or routine maintenance, you can rest assured knowing that our Chevrolet Certified Service experts are available to handle your vehicle needs. GM is working with us to help keep our employees and customers safe while your vehicle is in our care.
Chevrolet is offering current Chevy owners the benefits of OnStar®† Crisis Assist services for a limited time. With Crisis Assist, you get access to specially trained Advisors who are ready to help 24/7 during emergencies and other unexpected situations.†
For our military, educators and first responders, Chevy has long supported our everyday heroes. Now more than ever, we’re grateful to the doctors, nurses and other healthcare professions bravely taking care of us during these trying times. As a small way of saying thanks, we’re extending the Chevrolet First Responder Discount now through September 30, to those committed to helping our communities.
Now more than ever, cleanliness is of the utmost importance. That’s why we are committed to using enhanced vehicle cleaning measures with CDC-approved cleansers before delivering your vehicle after purchase or service, including cleaning your instrument panel, hard and plastic surfaces, seats and carpet(1). This is just another way that we go above and beyond to show we care.
The safety and well-being of our communities is our first priority. From waiving certain late fees to offering an automatic one-month lease extension† if you are nearing the end of your lease, Chevrolet stands ready to help during this difficult time. GM Financial customers in need of help are encouraged to text INFO to 53721, message through the GM Financial mobile app, or contact the GM Financial Customer Experience team at 1-800-284-2271.
Due to an unprecedented number of blood drive cancellations, the American Red Cross† is facing a severe shortage of blood. If you’re looking for a way to help during this crisis, GM has partnered with the Red Cross for the SleevesUp blood donation program. Take the pledge to donate by signing up today.
To help meet the country’s critical need for medical equipment, we’re converting the Kokomo, Indiana plant to produce Ventec ventilators. Additionally, an employee-led initiative at GM’s Warren, Michigan facility will lead the production of thousands of surgical masks a day. During these unprecedented times, we are proud to stand with other American companies and our skilled employees to help fight this global pandemic.